We believe in creating enriching experiences not only for our guests, but also for those looking to build a career with us too. Discover enriching career opportunities with Cenizaro as we continue to grow our network of hotels and resorts in new and exciting destinations.
Front Office Manager
The Residence Zanzibar
This is a great opportunity for a talented, experienced French & English speaking Front Office Manager to join our fantastic team. You will be a hands-on manager who accepts responsibility for front office service delivery and overall guest satisfaction.
- Highly organised, results-oriented, with the ability to be flexible and work well under pressure
- Well-developed communication, customer relation skills & the ability to lead our Front Office team
- In-depth understanding of hotel PMS
- Displayed ability to handle guests’ complaints and contentious issues
- Demonstrated ability to deliver pricing policy and internal procedures
- Experience in the management of debtors, groups and individual guest invoicing and cash operations
- Thorough knowledge of all Front office procedures including Night Audit and Reservations.
- Fully bilingual, French & English.